In 2014, Microsoft announced Microsoft AX and Retail Essentials as the intended upgrade for RMS. Microsoft Dynamics 365 Commerce: A POS-eCommerce Upgrade from RMS If you anticipate integrating RMH POS into your eCommerce stores or ERP, see how nChannel can help automate your business processes. They’re focused on keeping the RMS experience in-tact while also enhancing it to meet current user needs. If you’re looking for a seamless upgrade from RMS, Retail Management Hero should be a good fit.
You could face additional problems with RMS like loss of working integrations or add-ons, lack of hardware support, and issues with Windows 10. In the meantime, you partners could also charge you extra fees to support “outdated” software.
While a select few partners might support Micrsoft RMS/HQ past July 2021, they won’t support the software forever. With the official 2021 end of life date quickly approaching, businesses should consider their transition plan off of Microsoft RMS. They also rely on their partners like VARs to continue support of their software, beyond mainstream support that ended in 2016.
However, some businesses have opted to maintain a paid annual maintenance agreement to receive extended support until July 13, 2021. Today, businesses can no longer purchase new licenses of Microsoft RMS.
This means that RMS had reached its end of life, with Microsoft planning no future development for it. In 2014, at least 45,000 companies were using Microsoft Dynamics Retail Management System (RMS).įast forward to 2020 and there’s still companies using Microsoft RMS through various means. In March 2015, Microsoft announced that their point of sale software, Microsoft Dynamics RMS 2.0 entered the “extended support phase” of its product life cycle.
It has been updated for accuracy and completeness.) (This article was last published on April 23, 2015.